Privacy Policy

Effective Date:

This Privacy Policy describes how Red Orbit IT Solutions LLC ("Company", "we", "us", or "our") collects, uses, stores, and protects personal information in accordance with the applicable laws of the Emirate of Dubai and the United Arab Emirates.

By using our website or engaging with our services, you ("User", "Client", "You") consent to the collection and use of your personal information as described in this policy.

1. Company Information

Red Orbit IT Solutions LLC
A Limited Liability Company registered in Dubai, United Arab Emirates
Operating in the IT services sector, including but not limited to web development, software solutions, IT consulting, digital marketing, and technical support.

2. Applicable Law

This Privacy Policy is governed by the laws of Dubai and the Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in the United Arab Emirates.

3. Information We Collect

We may collect and process the following types of personal information:

• Identification Data: Full name, job title, company name

• Contact Data: Email address, phone number, physical address

• Technical Data: IP address, browser type, operating system, and usage data

• Business Information: Project requirements, client preferences, feedback

• Financial Information: Payment details (only if required for billing purposes)

4. How We Use Your Information

We use your information to:

• Deliver and manage our IT services

• Communicate with clients and respond to inquiries

• Send invoices and process payments

• Improve user experience on our website

• Conduct internal audits and comply with legal obligations

• Provide updates about our services, only with your consent

5. Sharing and Disclosure

We do not sell or rent your personal data. Your data may be shared only under the following circumstances:

• With our authorized employees and subcontractors for service delivery

• With legal or regulatory authorities if required under UAE law

• With payment processors or hosting providers, strictly for business operations

• In the case of business transfers, mergers, or acquisitions (with notice provided)

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and regulatory requirements.

7. Data Security

We implement industry-standard security measures to protect your personal data, including:

• Secure servers and encrypted storage

• Access controls and password protection

• Regular data backups and firewall protection

However, please note that no method of electronic transmission over the internet is 100% secure.

8. Your Rights

In accordance with UAE data protection law, you have the right to:

• Access and review your personal data

• Request corrections or deletion of inaccurate or outdated data

• Withdraw consent (where applicable)

• Object to certain types of processing

• File a complaint with the UAE Data Office (if applicable)

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without verified parental consent.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We recommend reviewing this policy periodically to stay informed.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

📧 Email: admin@redupport247.com
📞 Phone: +970 507701412
📍 Office Address: Red Orbit IT Solutions LLC,, Dubai, United Arab Emirates